Quantcast
Channel: Adobe Community : Discussion List - All Communities
Viewing all articles
Browse latest Browse all 238792

Error installing CS 5.5

$
0
0

Hallo,

 

my System configuration:

 

HP Elite Book 8540W

8GB RAM

core i5

win 7 pro 64 bit with all updates

 

I try to reinstall CS 5.5 after some minor troubles with PS

 

The installer exits with no error message ... only in the PDApp dump I find that the swf file could not be loaded:

 

 

 

11/6/2012 13:14:17 [INFO] Setup - Start Adobe Setup
11/6/2012 13:14:17 [INFO] Setup - TimeLog: Bootstrapper Start
11/6/2012 13:14:17 [INFO] Setup - TimeLog: Start initial checks
11/6/2012 13:14:19 [INFO] Setup - Dictionary Path: G:\Adobe CS5_5\resources\Dictionary\de_DE\stringTable.zdct
11/6/2012 13:14:19 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\resources\setup.xml
11/6/2012 13:14:19 [INFO] PIM - XML is valid
11/6/2012 13:14:19 [WARN] PIM - Failed to find Node
11/6/2012 13:14:19 [INFO] Setup - Found 3 packages in setup manifest
11/6/2012 13:14:19 [INFO] PIM - Build Version - 2.0.242.0
11/6/2012 13:14:19 [INFO] PIM - Logging Level verbosity Set  to 4
11/6/2012 13:14:19 [WARN] PIM - Detected Old content in USF trying to delete it...
11/6/2012 13:14:20 [WARN] PIM - Successfully deleted old content...
11/6/2012 13:14:20 [INFO] PIM - Build Version - 2.0.242.0
11/6/2012 13:14:20 [INFO] PIM - Logging Level verbosity Set  to 4
11/6/2012 13:14:20 [INFO] PIM - CREATE PIM Instance ...
11/6/2012 13:14:20 [INFO] Utilities - File does not exist

11/6/2012 13:14:20 [INFO] Utilities - File does not exist

11/6/2012 13:14:20 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
11/6/2012 13:14:20 [INFO] PIM - SUCCESS Created Tables.
11/6/2012 13:14:20 [INFO] PIM - PIM Database is Up To Date.
11/6/2012 13:14:20 [INFO] PIM - Updater Inventory location:G:\Adobe CS5_5\resources\updaterinventory.dll
11/6/2012 13:14:20 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
11/6/2012 13:14:20 [INFO] PIM - Current db schema version on machine 1.
11/6/2012 13:14:20 [INFO] PIM - Current db schema version to install 1.
11/6/2012 13:14:20 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
11/6/2012 13:14:20 [INFO] PIM - PIM Database is Up To Date.
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\core\PDApp.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Package id E09D47A9-4501-43C1-A50B-E264DB5E498D is a old Package, new is installed on the system. Size required: 17871932
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\UWA\UWA.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Package id CC1D48BA-E659-42D4-9511-F208F19C3EDC is a old Package, new is installed on the system. Size required: 9459911
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\DWA\DWA.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Package id 4F576A64-1680-4E79-B4A2-CFAC1A841C06 is a old Package, new is installed on the system. Size required: 19798073
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\LWA\LWA.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Package id D2E20EE6-5E36-40A4-8CB2-EC0C2E0B6912 is a old Package, new is installed on the system. Size required: 10771217
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Extra Package id 54FD72DC-72EC-4CDC-8828-F07C4E9E6FA2 found in ACF. Size required: 2313103
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Extra Package id 6D2A548B-C50D-46BA-B83E-C8199C6A9406 found in ACF. Size required: 189406
11/6/2012 13:14:20 [INFO] PIM - PackageCheck: Extra Package id FAFC744B-DDFB-4097-A41D-7E9539FEBAF9 found in ACF. Size required: 4952775
11/6/2012 13:14:20 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 71892058
11/6/2012 13:14:20 [INFO] Setup - TimeLog: End initial checks
11/6/2012 13:14:20 [INFO] Setup - TimeLog: Begin Installing
11/6/2012 13:14:20 [INFO] Setup - Start Installing core package - G:\Adobe CS5_5\packages\core\PDApp.pimx
11/6/2012 13:14:20 [INFO] PIM - START installPackage at file G:\Adobe CS5_5\packages\core\PDApp.pimx
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\core\PDApp.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/core/

11/6/2012 13:14:20 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:20 [INFO] Setup - Finished Installing core package - G:\Adobe CS5_5\packages\core\PDApp.pimx, Return status: 0
11/6/2012 13:14:20 [INFO] Setup - Start Installing package - G:\Adobe CS5_5\packages\UWA\UWA.pimx
11/6/2012 13:14:20 [INFO] PIM - START installPackage at file G:\Adobe CS5_5\packages\UWA\UWA.pimx
11/6/2012 13:14:20 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\UWA\UWA.pimx
11/6/2012 13:14:20 [INFO] PIM - XML is valid
11/6/2012 13:14:20 [WARN] PIM - Failed to find Node
11/6/2012 13:14:20 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/UWA/

11/6/2012 13:14:20 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:21 [INFO] Setup - Finished Installing package - G:\Adobe CS5_5\packages\UWA\UWA.pimx
11/6/2012 13:14:21 [INFO] Setup - Start Installing package - G:\Adobe CS5_5\packages\DWA\DWA.pimx
11/6/2012 13:14:21 [INFO] PIM - START installPackage at file G:\Adobe CS5_5\packages\DWA\DWA.pimx
11/6/2012 13:14:21 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\DWA\DWA.pimx
11/6/2012 13:14:21 [INFO] PIM - XML is valid
11/6/2012 13:14:21 [WARN] PIM - Failed to find Node
11/6/2012 13:14:21 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DWA/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/DWA/

11/6/2012 13:14:21 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:21 [INFO] Setup - Finished Installing package - G:\Adobe CS5_5\packages\DWA\DWA.pimx
11/6/2012 13:14:21 [INFO] Setup - Start Installing package - G:\Adobe CS5_5\packages\LWA\LWA.pimx
11/6/2012 13:14:21 [INFO] PIM - START installPackage at file G:\Adobe CS5_5\packages\LWA\LWA.pimx
11/6/2012 13:14:21 [INFO] PIM - Trying to access xml at path:G:\Adobe CS5_5\packages\LWA\LWA.pimx
11/6/2012 13:14:21 [INFO] PIM - XML is valid
11/6/2012 13:14:21 [WARN] PIM - Failed to find Node
11/6/2012 13:14:21 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/LWA/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/LWA/

11/6/2012 13:14:21 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:22 [INFO] Setup - Finished Installing package - G:\Adobe CS5_5\packages\LWA\LWA.pimx
11/6/2012 13:14:22 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/D6/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/D6/

11/6/2012 13:14:22 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:22 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DECore/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/DECore/

11/6/2012 13:14:22 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:23 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P6/ destPath :C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp/P6/

11/6/2012 13:14:23 [INFO] PIM - Function :copyPrimitive

11/6/2012 13:14:23 [INFO] Utilities - File does not exist

11/6/2012 13:14:23 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
11/6/2012 13:14:24 [INFO] Setup - TimeLog: PDApp launched with command "C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe" --media="G:\Adobe CS5_5" --appletID="DWA_UI" --appletVersion="1.0" --requiredSize=70207. Waiting for PDApp window to come
11/6/2012 13:14:24 [INFO] PDApp - Build Version - 2.0.242.0
11/6/2012 13:14:24 [INFO] PDApp - Logging Level verbosity Set  to 4
11/6/2012 13:14:24 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 5
11/6/2012 13:14:24 [INFO] PDApp - Starting AsyncMessageProcessor
11/6/2012 13:14:24 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
11/6/2012 13:14:24 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 956
11/6/2012 13:14:24 [INFO] PDApp - Detecting Applet Database Library file...
11/6/2012 13:14:24 [INFO] PDApp - Fetching Applet registeration information...
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - AppletManager initialize...
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - Applet database path - C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp\core\..
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - PIM library path - C:\Users\admin\AppData\Local\Adobe\OOBE\PDApp\core\AdobePIM.dll
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - Loading PIM library...
11/6/2012 13:14:24 [INFO] PIM - Build Version - 2.0.242.0
11/6/2012 13:14:24 [INFO] PIM - Logging Level verbosity Set  to 4
11/6/2012 13:14:24 [INFO] PIM - CREATE PIM Instance ...
11/6/2012 13:14:24 [INFO] Utilities - File does not exist

11/6/2012 13:14:24 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
11/6/2012 13:14:24 [INFO] PIM - Current db schema version on machine 1.
11/6/2012 13:14:24 [INFO] PIM - Current db schema version to install 1.
11/6/2012 13:14:24 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
11/6/2012 13:14:24 [INFO] PIM - PIM Database is Up To Date.
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - Getting applet data from Applet database
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.2.139.0|DECore:6.2.139.0|DWA:3.0.97.0|LWA:3.0.97.0|P6:6.2.139.0| PDApp:6.2.139.0|UWA:6.2.139.0
11/6/2012 13:14:24 [INFO] PIM - PIMSqlite closeDB status 0
11/6/2012 13:14:24 [INFO] PIM - FREE PIM Instance ...
11/6/2012 13:14:24 [INFO] PDApp.AppletManager - Registering Applets...
11/6/2012 13:14:24 [INFO] PDApp.WindowManager - Initializing native WindowManager
11/6/2012 13:14:24 [INFO] PDApp.WindowManager - Creating window instance
11/6/2012 13:14:24 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
11/6/2012 13:14:24 [INFO] PDApp.WindowManager - Creating APE stage instance
11/6/2012 13:14:24 [ERROR] PDApp.WindowManager - Cannot load swf file. APE Error code: 262153
11/6/2012 13:14:24 [ERROR] PDApp.WindowManager - APEWindow creation failed
11/6/2012 13:15:24 [INFO] Setup - TimeLog: Event wait timeout
11/6/2012 13:15:24 [INFO] Setup - Bootstrapping successful. PDApp launched. Quitting Bootstrapper
11/6/2012 13:15:24 [INFO] PIM - PIMSqlite closeDB status 0
11/6/2012 13:15:24 [INFO] PIM - PIMSqlite closeDB status 0
11/6/2012 13:15:24 [INFO] PIM - FREE PIM Instance ...
11/6/2012 13:15:24 [INFO] Setup - End Adobe Setup. Exit code: 0

 

 

Actions taken to this point:

 

Created new Admin Account

I uninstalled the CS 5.5 using the adobe cleaner tool.

Uninstalled Flash - reinstalled Flash

installation in safe mode

uninstalled Kaspersky AV

run scannow /sfc

 

 

reinstalling Win would be the  last Option :-(

 

any help would be great

 

 

Regards


Viewing all articles
Browse latest Browse all 238792

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>