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How can I get Elements 10 incremental backup to work?

I've done the  full backup to an external drive.  When attempting to do the incremental backup I follow the prompt to select the destication and do the browse to locate the previous backup folder.

 

I double click on it expecting it to be loaded into the incremental backup prompt but instead it goes into a busy state and then give me a "Elements 10 Organizer Fails to Respond" message.

 

Does thsi every time.

 

????  Help please.


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