Hello,
I have been working on an interactive training video for the past few months. I first created an english version of the presentation that was used both as an interactive CD and also featured an online version. The english version works perfectly on all browsers and operating systems. I then had to convert the project to French. This phase is now complete. The interactive CD version (using a projector .exe) is working fine. When I uploaded the online version, the main interface is working but it seems the external videos will not load in Internet Explorer. Both language versions use external links to F4V videos to access each training video of the presentation.
Basically, the French version is an exact copy of the English version, but the language has been converted to french. The coding and functionality is identical to the English. The online verison of the English presentation works on all browsers and operating systems. Oddly enough the online version of the French presentation works on all browsers except Internet Explorer. For whatever reason, the external videos don't load in IE. I have tried everything I can think of but so far nothing has worked.
I am not sure if it matters, but I originally built the English presentation in Flash CS4. I encoded the english training videos using media encoder CS4. When I began converting the english to french, I upgraded to CS5.5. All the french content was created using CS5.5. I also switched to Adobe After Effects 5.5 to render my final F4V's instead of using the media encoder (I have since tried using media encoder 5.5 but my videos still won't load in IE). I am wondering if something has changed in CS5.5 when it comes to encoding F4V's that would cause IE not to load them.
I am pretty well stumped. It doesn't make sense to me why the English version is working in IE and the French version will not load the F4V's. Aside from being setup in a different langauge, these projects are identical. I did try rebuilding the french version because i suspected the pathing was messed up but that did not work. At this point, I think my F4V's I created in CS5.5 are not compatible with IE. Either that or something was done in the coding of the host website that would cause this issue (I did not build this website but now have to edit it so I don't know if the former webmaster did some special coding for the english version that needs to be done to the french). I doubt the website coding is the cause but at this point I am open to all possibilities.
Anyway, if anyone has an idea what the cause of this issue is, I would greatly appreciate the input. Thanks in advance for your replies.
The english and french versions can be found here:
English (this one works fine in IE): http://prevu.com/English/hcp/video/training_video.swf
French (this one will not load F4V's in IE): http://prevu.com/Français/hcp/video/training_video.swf