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PSE7 does not open or freezes my computer

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Me and my partner regularly use PSE7. She accessed PSE7 yesterday and it froze. PSE7 was either not opening when double clicking the icon, or, was opening, but, creating a screen freeze on our computer. I did some detective work and un-installed then re-installed the software. PSE7 now opens normally and seems to operate OK when accessed, but, if left on the welcome pages - that is when it freezes. I noticed that it only freezes when it gets to the new welcome page promoting PSE11. There are now four welcome pages - the old three (shed, cycle and beach) and the new one, as previously mentioned. It is only when the welcome pages reach the new page promoting PSE11 that our computer freezes. I have contacted Adobe about this and they want nothing to do with it! Does anyone else have this issue and have they fixed it?

 

Thanks.

 

Fergal


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