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Unable to unregister my Lightroom serial number at "My Adobe" website.

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Hello

 

After hours of searching through the web, Adobes Live-Chat (which really was a kafkaesk experience) I am unable to find any solution to this problem:

 

I got Lightroom 3 with my Leica M9 camera as bundled software. When Lightroom 4 came out, I bought an update and I'm really happy with the programm. Now I sold the camera and I want the Lightroom-licenses transfer to the buyer. I bought myself a new license, because I want to continue using Lightroom.

 

Problem is, that I can't find any way to deregister or deactivate or simply delete my license from the Adobe website, were I registered my old Lightroom. Now the buyer of my camera and bundled software will be unable to use Lightroom legally. Being unable to deregister a product easily makes me wonder, if it is a good idea at all to register a product. This is a really sad experience with customer support...

 

Best regards


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