I've loaded Elements 10 from disc, but transitions will not load in the program. I've allowed tech to take control of my computer (twice), the first time it seemed to be fixed, but the next time I opened the program it again refused to load. The second time, the tech got frustrated after an hour or so, then told me to remove and reinstall and quickly disconnected. I removed and reinstalled, all to no avail. Has anyone else had this issue? Can someone help me out?
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