Hi All,
Can anyone else elaborate on the mysterious happenings that I am experiencing in my BC Site?
With the following changes taking place;
- Webforms changing themselves
- Content disappearing for the clients site
- Dynamic Menu Root Items reordering themselves
I have spoken to “Live Chat” about the above problems & unfortunately my request for explanations has thus far lead to nothing.
Have any other partners been able to have BC check these strange happening – by looking into previous back up version of the Data Centre? Surely BC has these?
On a funny note, the last “Live Chat” consultant asked me for proof… he wanted to see screenshots of the menu prior to it being mysteriously changed! Is he serious?
The dynamic menus root item structure has also change by itself in our Responsive BC Templates also…
See for yourself!
- http://peakhotels.businesscatalyst.com/ The contact should be the last menu item
- http://peakhotelsusblue.businesscatalyst.com/ this is a clone of the Au version on the US Datacentre & is the way it should be – same on the EU Datacentre…
- http://agencymind.businesscatalyst.com/ - same here
I haven’t check all of our templates or clients sites as yet, but it seems to be related to the AU Data Center & I suspect that it has something to do with the outage last Saturday night…
Any comments would be appreciated, as I am starting to feel that I am going mad…
Cheers
Brendon