Using an action for scanner in Photoshop

With CS6 I can use File\Import to initiate a scan but when I create an action and try to run it, I get an error message 'The command "Import" is not currently available'.  The action works fine with CS5.5.

I stumped as to where to even start looking for a solution.  Any ideas?

Update: I am using Silverfast and the old version works with CS5 & 6 while the new version of Silverfast works with neither.  Looks like the problem lies with Silverfast.

Jerry