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error in elements 5: "cannot complete your request because of a program error"

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When I try to save a picture after editing I get this message. This is a fairly new computer with Windows 7. Came with Elements 9 (or a shell thereof) installed. I copied over Elements 5 because I didn't want to learn a new program. I have saved lots of edited photos with both programs on computer, so am not sure this is cause of problem.


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