I am loosing audio sync when I import video from a Samsung Galaxy 2 GT-I1900 phone even when using settings chosen by Premier Elements 10.
The file plays OK in Windows 7 media player.
I have tried using both direct import from the phone and transferring the file separately without solving the problem.
The Premier Elements is version 10.0(20110902.Mol11.B123.280463)
Unlinking the audio and video makes no difference.
VideoReDo reports the file as :
File: Name : C:\dcim from samsung\DCIM\Camera\20121121_114639.mp4
Size : 0.886 GB
Duration : 00:09:45.22
Mux type : MP4
Video: Encoding : H.264
VideoStreamID : x201
Frame rate : 29.91 fps
Encoding size : 1280 x 720
Aspect ratio : 16:9
Header bit rate : 20.000 Mbps
VBV buffer : 380 KBytes
Profile : Baseline/4.0
Progressive : Progressive
Chroma : 4:2:0
Entropy mode : CABAC
Bit rate : 11.626 Mbps
Audio Stream: 1 (Primary) Codec : AAC
Format : ADTS
Channels : 2.0
Language : eng
PID : x202
PES Stream Id : xC0
Sampling rate : 48000
Letting VideoReDo simply rewrite the file resulted in loss of all but the first few seconds of audio.
Elements seems to have imported the file as NTSC-AVCHD-AVCHD LITE 720p 30fps
The computer is running Windows 7 Professional 64 bit version Service Pack 1 kernel 6.1.7601.17944 (reported by SIW)
The computer motherboard is a Gigabyte Z68x-UD3H-B3 with an Intel Core i5-2500 CPU at 3.30GHz. Memory is 4GB.
I note that others have had similar problems with non video recorder recordings.
Can you suggest any file conversion of the original that will work – I have tried several with no improvement in the final result.
And can anyone shed light on what is the basic cause of these problems?