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Photoshop Elements 10, Premiere Elements

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I bought Photoshop Elements 10 , Premiere Elements 10 .... I got the Premiere to download no problem but i can't get the photoshop to download. This is the msg that I am getting when I try to dl it "Error opening installation log file. Verify that the specified log file location exsists and is writable". Not sure why I can download one and not the other since they are both on the same disc. Plus in the program that I purchased I has 5 DVD's. Any suggestions??

Thanks


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