Just downloaded CS6 Photoshop off the creative cloud and the merge layer command does not work. What is happening is there is one layer with a layer style then a shape layer and when I hit Cmd E it merges the layers but the layer style will not merge with it. I was chatting it up and everything they recommended did not work. It works on all my other co-workers computers and we are all on the cloud. I tried renaming pref. folder, settings folder, re-installing, holding down shft+option+cmd on start up. I also created a test account but that turned out to be a major inconvenience. Once logged into the account there is nothing there. The suggestions just started getting more ridiculous as chat proceeded. Nothing.
Has anyone experienced this issue?
Does anyone have a solution where I don't have to create a whole new admin account just to see if CS6 Photoshop works correctly?
P.S.
Adobe customer portal is about worthless.
