Multiple Problems Deploying Flash Player MSI

For the better part of two days, I've been trying to track down difficulties I've had in deploying the Flash Player MSI packages to our desktops. The problem started at Flash Player version 11. What I seem to have discovered is if I deploy the updated MSI packages, the installer will look for the previous version's installation file on a folder share on the network. I have always replaced the existing MSIs, which I now know was a mistake. This would seem to explain why I'm receiving errors 1714 and 1612 after failing to install both when trying to depoy the MSI or simply install it from my machine.

I thought of simply finding the old version and placing it into the location prompted by the installation process but I used an AD GPO to deploy the previous version. Since there's no good way to verify successful deployments and a few desktops out there have different versions, some installations failed while others were successful, so I doubt I'll get very far with that.

On my machine, I ran the uninstall_flash_player.exe file provided by Adobe. The MSI installation still fails with the same problem; it's looking for the old version in the existing location. I also tried locating the old registry keys but did not find any that matched (as per this ticket: http://helpx.adobe.com/creative-suite/kb/error-error-1714-older-versio n.html). Perhaps there are additional keys I need to find.

Additionally, my Windows\System32\Macromed\Flash folder only contains the FlashInstall.log file, of which contents I will paste below.

It seems the installer erroneously believes the old version of Flash still exists on my computer. This is also a problem I will likely run into with every other machine in our domain. Is there a true uninstaller that can be deployed in our environment? Thanks for your time.

=O====== M/11.1.102.55 2012-01-04+14-31-45.448 ========

0000 [I] 00000010 "C:\Windows\TEMP\InstallAX64.exe" -install -msi

0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_1_102.ocx

0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe

0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.dll

0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0009 [I] 00000011 1

=X====== M/11.1.102.55 2012-01-04+14-31-48.395 ========

=O====== M/11.1.102.55 2012-01-04+14-31-53.276 ========

0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin64.exe" -install -msi

0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

0009 [W] 00001036 Software\Opera Software/Plugin Path 2

0010 [W] 00001036 Software\Opera Software/Plugin Path 2

0011 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll

0012 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe

0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

0014 [I] 00000011 1

=X====== M/11.1.102.55 2012-01-04+14-31-54.976 ========

=O====== M/11.3.300.265 2012-07-13+17-06-32.923 ========

0000 [I] 00000010 "C:\Users\TROBIN~1\AppData\Local\Temp\{294FB7BC-E0A1-4C44-ACC6-EC8EA9 6797DE}\InstallFlashPlayer.exe" -force -uninstall

0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0007 [W] 00001021

0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/isScriptDebugger 2

0012 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0014 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0015 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0016 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0017 [W] 00001021

0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0026 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0027 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0028 [W] 00001036 Software\Opera Software/Last CommandLine 2

0029 [W] 00001036 Software\Opera Software/Last CommandLine 2

0030 [W] 00001036 Software\Opera Software/Plugin Path 2

0031 [W] 00001036 Software\Opera Software/Plugin Path 2

0032 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil64_11_1_102_ActiveX.exe/ 2

0033 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil64_11_1_102_Plugin.exe/ 2

=X====== M/11.3.300.265 2012-07-13+17-06-33.376 ========

=O====== M/11.3.300.265 2012-07-20+13-54-21.416 ========

0000 [I] 00000010 "C:\Windows\TEMP\{56E7DBC8-FCAF-4E36-9825-1F6C7DC61800}\InstallFlashP layer.exe" -force -uninstall

0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 [W] 00001018

0003 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2

0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

0005 [W] 00001019

0006 [W] 00001020

0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0009 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0012 [W] 00001021

0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0015 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

0016 [W] 00001048

0017 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0024 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0025 [W] 00001018

0026 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0027 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0028 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0029 [W] 00001019

0030 [W] 00001020

0031 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0032 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0033 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0034 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0035 [W] 00001021

0036 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0037 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0038 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

0039 [W] 00001048

0040 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0041 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0042 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0043 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

0044 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

0045 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0046 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0047 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0048 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0049 [W] 00001036 Software\Opera Software/Last CommandLine 2

0050 [W] 00001036 Software\Opera Software/Last CommandLine 2

0051 [W] 00001036 Software\Opera Software/Plugin Path 2

0052 [W] 00001036 Software\Opera Software/Plugin Path 2

=X====== M/11.3.300.265 2012-07-20+13-54-21.603 ========

=O====== M/11.3.300.265 2012-07-20+13-54-29.995 ========

0000 [I] 00000010 "C:\Windows\TEMP\{59E1DB48-C7DA-427D-8540-EDCA500FF432}\InstallFlashP layer.exe" -force -uninstall