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Creative Cloud Install Issue - Error code: 72 - 2013 Mac Pro - Mavericks 10.9.5

November 20, 2014, 2:24 pm
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I'm having the same problem.  I'm on a 2013 Mac Pro running Mavericks 10.9.5.  I unfortunately uninstalled all the Adobe CC applications and ran the CC Cleaner tool.  I also used a utility that enabled me to search for files and folders both hidden and visible.  I searched for and deleted anything related to Adobe, Creative Cloud, and Flash from my computer (except for fonts and ColorSync profiles).  I also tried logging in as the "root" user.  None of these have worked and now I'm without any of my Adobe CC applications.

 

Adobe_CC_Installer.png

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MP4 Videos

July 18, 2017, 9:35 am
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I am not sure why when I upload an MP4 video and go to preview video(s)        wont play.  Please help.

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I need help with Adobe Acrobat

June 23, 2017, 10:30 am
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Hi

 

I need technical support with Adobe Acrobat and need your help troubleshooting, so I can edit the text of a PDF. I've installed appropriate fonts on my computer but every time I go into the PDF it runs the attached error. I don't see an advanced editor on my toolbar. And adjusting in Printing view or F8 isn't showing an editor. What does this error mean and please give me advice on how to solve it.

Screen_Shot_20170623_at_112717_AM.png Please help!

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How can i get creative cloud in Aruba?

May 8, 2013, 1:21 pm
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Can anyone tell me how to get creative cloud in Aruba as it is not yet available here?

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Adobe illustrator file has been corrupted (all work has vanished)

July 17, 2017, 4:59 pm
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I am a year 12 student with all my development work for my visual communication folio on the one document. The file is opining with this message "Cant open the illustration, Could not compleate the requested oporation" I think the problem occured 5 mins after I saved my work, when the file became non responsive, I forced quit expecting it would open to my last save. Now the file will only open to a blank white page after displaing that message. I have aleady had a 40 min investigation with my school IT,  but they could not solve anything. Please help! I cant lose all my work and start again.Capturew.PNG

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How to pass data to JS from a submit button in a form using Sightly

July 19, 2017, 3:09 am
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I have a simple form with a submit button and previously I was using JSP page to write a script tag and execute a JS function. How to convert this to a Sightly page and execute this script? I need to pass data only on click of the submit button and also retrieve data.

Below is the code,

<script>

$(document).ready(function() {

    $('body').hide().fadeIn(5000);

$('#submit').click(function() {

    var failure = function(err) {

             alert("Unable to retrive data "+err);

   };

 

    //Get the user-defined values to persist in the database

    var myFirst= $('#first').val() ;

    var myLast= $('#last').val() ;

    var myDescription= $('#description').val() ;

    var myAddress= $('#address').val() ;

 

    var url = location.pathname.replace(".html", "/_jcr_content.persist.json") + "?first="+ myFirst +"&last="+myLast +"&desc="+myDescription +"&phone="+myAddress;

    $.ajax(url, {

        dataType: "text",

        success: function(rawData, status, xhr) {

            var data;

            try {

                data = $.parseJSON(rawData);

                //Set the fields in the forum

                $('#custId').val(data.pk);

             } catch(err) {

                failure(err);

            }

        },

        error: function(xhr, status, err) {

            failure(err);

        }

    });

  });

}); // end ready

</script>

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unattended install command for Adobe Photoshop elements 14

November 5, 2015, 6:32 am
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Hello,

 

I'm looking for the unattended install command for Elements 14.

Somehow I can't find any official Adobe documentation.

 

From previous versions I figured out to use:

oem.exe" -P PSE -UL1043-SERIALNUMBER 1057-........

 

Without the -UL parameter the installation works, but it installs English, and our users want Dutch...

 

Does anyone know?

 

Kind regards,

Han

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My PDF files are no longer showing the tile images and since they are art files, these pictures help identify them much more easily than the file names. How can I see the image of the PDF again in my file collection?

July 19, 2017, 4:23 am
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How do I revert back to my PDF files showing the tile image?

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Crashes on 'Save as' and Right click import

June 9, 2017, 5:41 am
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I've had this issue for a long time both before and after the 2017 update. It seems to be around actions concerned with Windows 10 file management as listed in the title.

My workaround is not to use 'Save as' at all and to use the Media Browser or to drag files in from a File Explorer window.

 

There's no error msg, just the rotating blue circle and I'm off to the Task Manager.

 

Anyone else? I see others have issues with 'Save' but I find Control S works fine so never bother with the menu for that.

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Can you help me find the source of this picture or the model in it?

July 18, 2017, 8:43 pm
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Hello there!

 

As I was scrolling through Facebook, I saw an advertisement for an insurance company here in Puerto Rico. It so happens that the girl in the ad looks exactly like me (with my natural hair color and everything!). I went as far as contacting the company to which they replied that they were not the source of the picture, but instead Adobe picture bank or stock. Even my mom is unsure about the whole situation. I would appreciate any help toward finding the source or picture model!

 

I have included the advertisement:

http://i261.photobucket.com/albums/ii78/tiffany_0228/20170718_223427.png

 

Thanks in advance!

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CS4 re-install - serial numbers not working - need support

July 19, 2017, 1:59 am
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Switching to a new computer, I deactivated my CS4 Design Premium install and re-installed the software on the new PC. So far so good, no issues until here. Trying to activate the software anew, the serial numbers are not accepted. My CS4 is an upgrade to a CS3 upgrade based on the original CS2 Full version. I have serial numbers for each one of them. None works. I contacted support but they told me that the CS4 line isn't supported any longer and the forum might be the best option I have to get this issue resolved. my last (non working) CS4 Upgrade serial number is [nothing you want to share publicly - anyone can steal/use it : moderator]. Support here is appreciated...

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Crashes during Import command

May 16, 2017, 11:35 am
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Hi all, I continually and consistently encounter crashes of Adobe Premiere Pro CC 2017 during an import. The behavior is as follows:

 

I click File > Import and before I can choose my clip the program crashes and prompts me to close the application.

 

PC Details

Dell Laptop Lattitude E7440

Win 10 x64bit

Intel Core i5-4310U @ 2.00GHz

16GB RAM

237GB Disk / 22GB Free

 

Please help.

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Saving transparent backgrounds

July 19, 2017, 4:33 am
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Help! I have an eps with transparent background, but when I save to png, background turns white. what am I doing wrong?

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After Effects Randomly turned a video with an Alpha Black and white?

August 15, 2016, 9:11 pm
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Hi,

 

I just opened my Premiere project and one Dynamically linked file was showing me that one layer was black and white but the background is still in colour which are both coming from AE. I have already rendered this for a client a couple of times and not had this problem but now its just happened...

 

Can anybody help with this?

 

Thanks,

 

Tom

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CS6 student license

July 18, 2017, 7:31 pm
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How many licenses does CS6 student have?

 

Would I be able to download my student edition on a second computer or would I have to buy CS6 again? (I don't want CC because of the subscription and cost).

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CC Subscription for all products w/o Stock?

July 19, 2017, 4:24 am
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Last year I was on a single App subscription plan (Adobe Muse) when Adobe offered a reduced price complete CC subscription for about €35 monthly for one year. The time for this special sub runs out in the middle of August and I am trying to decide on a new subscription.

 

I have seen in the German AND US Adobe websites a subscription offer for CC "all desktop apps" without Adobe Stock (there is also a subscription available WITH Stock). Because I live in Germany, I believe I am required to take my subscriptions from the German Adobe. But I was unable to find an option for this offer on the site.
This subscription is listed in the first table on Welches sind meine Kontaktoptionen?  In the first column is

Creative Cloud für Einzelpersonen

  • Alle Anwendungen

(CC for individuals, all Apps)

 

On the US page this option is easy to find and costs about $50. I'm very confused at the moment and am not sure what I should do. 

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Segmentation

July 19, 2017, 4:13 am
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Hi,

 

I need to find a specific set of users for a particular period and then see if they've returned in another date range, how can I create the segment?

 

Please Help

 

Thanks

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Photoshop Elements 10の起動ができない

July 17, 2017, 9:31 pm
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Photoshopを起動中に、次の表示が出て止まってしまいます。

 

 

 

　　「ハードウェアエラーまたはシステムエラーが発生したため続行できません。

 

 

 

　　このエラーは回復できません。」

 

 

 

 

 

この前のwindows（いつもの更新より長くかかった）のアップデートの後

 

 

 

このようになったと思うのですがはっきりとわかりません。

 

 

 

アラーム表示の画像を添付しますのでよろしくお願いします。

 

 

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Unable to launch primay AEM instance in primary run mode for cold standby environment.

July 17, 2017, 7:18 pm
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Hi,

 

I'm currently working on installing author instance with cold standby instance.

 

At first, I have installed primary AEM 6.3 instance as per document [0] below.

The AEM instance just installed, has been configured with datastore(filestore) storage.

 

Next, I restarted the primary AEM instance with primary run mode with below three PID config files.

1) org.apache.jackrabbit.oak.plugins.blob.datastore.FileDataStore.config

org.apache.sling.installer.configuration.persist=B"false"

path="/home/joseph/SHARED_DATASTORE"

minRecordLength=I"1024"

maxCachedBinarySize=I"1048576"

cacheSizeInMB=I"1024"

cacheSize=L"68719476736"

cachePath="./crx-quickstart/repository/cache"

2) org.apache.jackrabbit.oak.segment.SegmentNodeStoreService.config

org.apache.sling.installer.configuration.persist=B"false"

repository.home="./crx-quickstart/repository"

customBlobStore=B"true"

standby=B"false"

tarmk.size=I"256"

3) org.apache.jackrabbit.oak.segment.standby.store.StandbyStoreService.config

org.apache.sling.installer.configuration.persist=B"false"

mode="primary"

port=I"8023"

 

However, right after start the primary instance with primary run mode, it won't properly get started.

I see many of errors tells that missing repository service.

Please see error message below [1]

I'm not able to see AEM web UI due to the error.

 

I'm not sure if I did something wrong.

Please advise. Any comment or advice will be welcome.

 

Thanks!!

 

[0] : How to Run AEM with TarMK Cold Standby

[1] :

13.07.2017 13:36:49.220 *INFO* [FelixDispatchQueue] org.apache.felix.framework Service [Apache Sling Startup Service,3390, [org.apache.sling.launchpad.api.StartupService]] ServiceEvent REGISTERED

13.07.2017 13:36:49.223 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent STARTED

13.07.2017 13:36:49.957 *ERROR* [qtp315656710-600] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

13.07.2017 13:36:49.958 *ERROR* [qtp315656710-600] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

13.07.2017 13:36:51.965 *ERROR* [qtp315656710-652] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

13.07.2017 13:36:51.965 *ERROR* [qtp315656710-652] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

13.07.2017 13:36:53.997 *ERROR* [qtp315656710-600] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

13.07.2017 13:36:53.997 *ERROR* [qtp315656710-600] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

13.07.2017 13:36:56.007 *ERROR* [qtp315656710-652] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

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AEM 6.2: Exception when using foundation components in responsivegrid

October 17, 2016, 4:32 am
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I get a class not found for ValueMap when adding a foundation component to responsivegrid. My custom components however work fine and all Sling bundles are activated. Any ideas whats wrong?

 

17.10.2016 13:28:26.103 *ERROR* [0:0:0:0:0:0:0:1 [1476703706098] GET /content/sample2/en/home/jcr:content/root/responsivegrid/columns_2/par_col2_1/text.html HTTP/1.1] org.apache.sling.scripting.javascript.wrapper.ScriptableResource Unable to adapt object.
java.lang.ClassNotFoundException: [JavaPackage org.apache.sling.api.resource.ValueMap]
    at org.apache.sling.commons.classloader.impl.ClassLoaderFacade.loadClass(ClassLoaderFacade.j ava:149)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    at org.apache.sling.scripting.javascript.wrapper.ScriptableResource.jsFunction_adaptTo(Scrip tableResource.java:298)
    at sun.reflect.GeneratedMethodAccessor131.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)
    at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:126)
    at org.mozilla.javascript.FunctionObject.call(FunctionObject.java:387)...

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